With a variety of Internet speeds and packages available, Arizona … Not sure what to do. It makes me sad to think there's a company so wholly incompetent, and that that incompetent company could possibly have gotten the contract to be the only provider of an essential service in any given area. All plans come with a 1TB data cap, which puts it in the average range offered by most ISPs today. They are TRAAASSSSHHHH. He says no. Both CenturyLink and Cox Internet offers a 1 TB data limit with most of their plans. I've never been so disappointed over an 8 week process. Then hung up trying to get rep. Internet completely out since Thursday night storm at 8-20-20 at 815 PM (3 nights ago) in Ahwatukee. … If I was able to rate a 0 I would. I ask for a manager. Find 136 listings related to Centurylink in Phoenix on YP.com. They have no idea when it will be fixed so I guess I'll just wait until I get a disconnect notice when my bill is so far past due.6. Ashland Missouri which is a small country town outside of Columbia...fiber. Atrocious. This is a worthless company that doesn't give a crap about their customers. He says the address on the account is wrong and transfers me to some other person.They verify the address is correct. CenturyLink Internet Review and Prices U.S. News 360 Reviews takes an unbiased approach to our recommendations. I have never had worse customer service in my 36 years, and I have lived all over the country. Makes no sense. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I have phone service with century link. I realize landlines are now dinosaurs. But this is ridiculous. I took my lunch break to chat online with an agent concerning the issue. They need more people like him working for them. No one in our HUGE neighborhood Columbia Missouri which is college town has fiber or cable of any type so everyone has to have a dish or stream. Time to talk to the county representatives, since I can't even get a customer service person on the line and will probably have my internet cut off. I have never experienced such a horrific internet provider. I was just disconnected after holding for 29 minutes to speak with a supervisor. Cox at worst provided more (at a higher cost of course). Fuck you! Ask the Yelp community! Ripoff Report on: Centurylink - Centurylink century link does not honor price lock quotes will throw policy in your face phoenix arizona My son is moving into a new apartment, where you can only use Centurylink for internet/cable. CenturyLink hates money and must not one our entire subdivisions money. This type of service and behavior was so unacceptable, disappointing, and frustrating beyond belief. Shop for Internet, data, networking, TV and more. If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Scottsdale Get a reliable home phone service today with CenturyLink. Spent hours with repair. I know it's a crap job. Cuz they tried. Cynthia from centurylink shut off my directv yesterday! Half of them don't speak English and are not helpful at all. Fraud, no customer service, poor internet speed. He promises to resolve within 24 hours!? I have called back and they have no record of this. Thanks for not letting my child do her online schooling at home because the connection cuts out for literally minutes at a time, all day, everyday. I did everything correctly and I did receive a $100 visa card for the dish as promised but when it came to the other $100 gift card I never got it and when I called to ask what was going on they told me that they don't give them for CenturyLink only Hughes net. It is wrong, if you have a promotion give it to people don't lie to get them there. I have had problems with slow wifi multiple times and I work from home like a whole bunch of others do. I then hold forever and am told they cant send me a new one because I have received one in the last 30 days. CenturyLink Residential services:* Home Phone Service with local calling, our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee* High-Speed Broadband Internet with speeds up to 10 Mbps (where available) and award-winning security fe…. STAY AWAY!!!! DO NOT BUY SERVICE FROM CENTURY LINK! I'm transferred again to a different person.They say I need a technician I tell them I work from home I needed this fixed yesterday this is my income im losing. Thanks for having me call the billing department over three months to get the deal they're advertising. Having been a Century Link customer since 2005, I look back to my days in Hong Kong and Mainland China with nostalgia – there the minimum speed in interior rural China is now 100Mbps. Check out our website for latest special offers! AGAIN... that time came and went. No one in our HUGE neighborhood Columbia Missouri which is college town has fiber or cable of any type so everyone has to have a dish or stream. She assured me she put in for service the next day. If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Prescott Get a reliable home phone service today with CenturyLink. I called off of work to sit and await the technician. Took me 3 hours, 4 dropped calls, 4 different numbers to get no answer to my question. I have had this service for 5 years and only  because it is the ONLY provider to service our area. Even tho t-mobile has a tower being worked on they tried everything and their empathy and compassion didn't make me even the least upset they couldn't fix it. Centurylink refuses to budge or uphold their end of the deal. Literally the worst company I have ever had to deal with. I'm on CenturyLink Simple. Internet is a lifeline for people especially during covid especially when you run your own business. Both are committing fraud by misrepresenting the internet service speeds they provide in my area. If I had ordered online in the first place, I would probably be giving them 5 stars - but I opted to deal with human beings which I now regret. I bundled with directv who gets 5 stars in my book. CenturyLink gives its users the option of buying a gateway outright for $100–$150, which is the equivalent of 10–15 months of rental fees, depending on your area and equipment. Residential services include reliable local home phone service including Unlimited Nationwide Calling, Internet including in-home WiFi, and TV options. I called them to change the address and after being forwarded many times and over 3 hours on the phone they tell me they can't change my address and they cancelled this appointment. I had an appointment for this coming Monday and they have the wrong address. Dont ever get this service I am getting rid of them this week! I work from home and am in jeaporady of losing my job!! Total incompetence. Request information from other similar providers. They put all their hands together before they open and must have said a…", "This is a very outstanding company all the way around to do business with! I have never experienced such a horrific internet provider. I cannot ever recommend them enough. The Good: AWESOME Technology. Write a review. 0 customer service . Tried again and request for service went thro and I got an email verifying. Today when I was able to finally connect with a person. Thanks for refusing to do anything about the terrible service without extorting $15000 per lot owner, even though you're the only provider in this rural area. He says he can have someone out MONDAY. Find more Internet Service Providers near CenturyLink, Find more Television Service Providers near CenturyLink. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. But do not ever.Ever.Use centurylink for anything.It is total trash.0 stars. I called customer service and the lady said she couldn't hear me and hung up. I was told someone would be out June 10th to set up service. CenturyLink Residential services:* Home Phone Service with local calling, our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee* High-Speed Broadband Internet with speeds up to 10 Mbps (where available) and award-winning security fe. Phone became very noisy with loud hum. I finally get a tech to come out (who was wonderful and so kind. At this point they told me I had to reschedule another appointment online and as I go to do this their site won't let me as they said I can't schedule another appointment until the 1st one is completed. If its one of your only choices take the slower speed with a different company who actually cares about you and values you as a customer. On 4/18, he got another email stating the 4/22 appointment had been cancelled. Fast forward two weeks - it does not work again. Tech support said it was on "my end". I am now told I have to pay 95$ for someone to come out and confirm my problem. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. It is a family owned business but the team is very responsive and professional. Ashland Missouri which is a small country town outside of Columbia...fiber. Thanks for making me go into the office during COVID 19, where I have a different internet provider, just to have a reliable, stable internet connection. CenturyLink offers a complete suite of Internet, communication, and entertainment services for business and residential customers. CenturyLink review: overview. We recently bought a rental property and have been trying for days to get Century Link to transfer the service so that we don't have to leave our tenant without internet. 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