Thus, I don't think this is a network or VPN-related issue. A little over a month ago, I built a new desktop pc for my wife, and while she has had a mostly good experience using it, we found out yesterday that she was unable to login remotely to the pc remotely (she's out of town, but needed to grab some work-related files stored on the pc). Be sure to check out the Discord server, too! 6 6. comments. If the problem continues, contact the owner of the remote computer or your network administrator. To use Remote Desktop, do both computers have to have Windows 10 Pro? By using our Services or clicking I agree, you agree to our use of cookies. Anyone know of anything I might be missing? This works in most cases, where the issue is originated due to a system corruption. Help! To use Remote Desktop, do both computers have to have Windows 10 Pro? Here's what I've tried so far in terms of troubleshooting: I've made sure that both "Allow Remote Assistance Connections to this computer" and "Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure)" are ENABLED. To check or change the RDP port, use the Registry Editor: 1. Intel Core i7-4790 3.6GHz Quad-Core Processor, Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler, Gigabyte GA-Z97MX-Gaming 5 Micro ATX LGA1150 Motherboard, Crucial Ballistix 16GB (2 x 8GB) DDR3-1600 Memory, Samsung 850 EVO-Series 500GB 2.5" Solid State Drive, Western Digital BLACK SERIES 4TB 3.5" 7200RPM Internal Hard Drive, EVGA GeForce GTX 960 2GB Superclocked Video Card, Corsair 760W 80+ Platinum Certified Fully-Modular ATX Power Supply, Microsoft Windows 7 Ultimate SP1 OEM (64-bit). Right now, I'm at a loss. This works in most cases, where the issue is originated due to a … I've also tried disabling Norton Security's firewall on the desktop PC (with Windows Firewall also being turned off), but I'm still not able to Remote Desktop access her PC from inside or outside of the network. Remote Desktop can't find the computer {domain name}. Cookies help us deliver our Services. Microsoft Remote Desktop, Windows PC, and Android. During my troubleshooting at home, I found that despite Remote Desktop being enabled on her new pc, I was unable to remote in to the computer, even from within my home network. save. "Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Printer Redirection\ Use Remote Desktop Easy Print printer driver first Disabled If you disable this policy setting, the RD Session Host server tries to find a suitable printer driver to install the client printer. The computer that I want to control has windows 10 pro, but the computer that will do the controlling does not have windows 10 pro. New comments cannot be posted and votes cannot be cast. Even though Windows Firewall is disabled (due to firewall functions being assumed by the Norton software), I double checked to make sure there were no rules in Windows Firewall that disabled remote desktop connections. Press question mark to learn the rest of the keyboard shortcuts. Try connecting again. Controlled Computer must have Pro or Enterprise, controlling computer need only a compatible RDP client, so even Home is good for. Fix: Remote Desktop can’t Connect to the Remote Computer for one of these Reasons. You can use any rdp client to connect to remote server - even android etc. To connect to a remote computer, select File, and then select Connect Network Registry. New comments cannot be posted and votes cannot be cast, More posts from the techsupport community, Stumped on a Tech problem? Also, the desktop's internal IP address is set to static in my router's DHCP settings. Norton Security's firewall runs in lieu of Windows 7's built-in firewall. In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then sel… Person on the other end decided to turn off the computer and not I cannot reconnect. She thinks it something to do with my laptop. share. Thanks again in advance. This might mean that "FQDN" does not belong to the specified network. This might mean that "[Server]" does not belong to the specified network. Attached to the PC are the following peripherals: Attached to the Dell U2415 monitor's built-in USB hub is an ANKER 68ANHUB-B10A 9 port USB 3.0 hub (which is powered via AC power), to which my wife has plugged in several USB sticks. 1.1. During my troubleshooting at home, I found that despite Remote Desktop being enabled on her new pc, I was unable to remote in to the computer, even from within my home network. The remote computer that my wife uses to log in has Windows 7 Ultimate installed, so Network Level Authentication shouldn't be an issue. I get my icons for the Remote … Verify the computer name and domain that you are trying to connect to.” Because the address was resolving fine externally, I added it to the hosts file on the application server (which is not on a domain by the way), as follows: On both the local (client) computer and the remote (target) computer, the RDP listener should be listening on port 3389. Verify the computer name and domain that you are trying to connect to. report. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. I have made 6 machines in Hyper-V, 1 domain controller and 5 member servers. Try connecting again. No other applications should be using this port. Her desktop PC is set up with a Windows username and password, which I understand is a requirement to allow Remote Desktop to be enabled. I am trying to set up some dev servers. First, try to specify the correct RD Gateway address in the RDP connection settings manually (the connection through RDWebAccess is performed not via standard port 3389, but through HTTPS – … But at home, antiophthalmic factor VPN can help protect your seclusion and may allow you access streaming depicted object that would represent otherwise unavailable. As far as I can tell, the firewall rules on both machines are the same. Press J to jump to the feed. I was connected via Remote Desktop to a computer and everything was working. Remote desktop access is a convenient way to fix issues with a computer across the web without the need for the physical unit. Help. Attempting a bump (2 days post-submission) to see if anyone might have any ideas. https://discord.gg/2EDwzWa, Press J to jump to the feed. hide. This community is dedicated to Windows 10 which is a personal computer operating system released by Microsoft as part of the Windows NT family of operating systems. I went (physically walked) to the computer in question and restarted it logged in as the Admin, but I still get a message that "Remote Desktop can't find the computer because it may not be part of the Network anymore. Remote Desktop can't find the computer "[Server]". This computer can't connect to the remote computer. I've run netstat -a -o in the command line to make sure that no other programs are listening on port 3389. The error message we get is as follows: This computer can't connect to the remote computer. RemoteApp Disconnected – Remote desktop can’t find the computer FQDN. I have gotten a network support person from work to take a look and she couldn't figure it out. Remote Desktop. Despite spending several hours searching online and trying different things to get Remote Desktop to work on my wife's new desktop, I seem to be getting nowhere. 1.2. This might mean that {domain name} does not belong to the specified network. Go to the Start menu, select Run, then enter regedt32 into the text box that appears. Do you know how to set that up for the Windows Home desktop? Ensure Remote Credential Guard, a new feature in Windows 10, version 1607, is turned off on the client PC you are using to connect to the remote PC. She is able to remotely log into her old Dell L701x laptop with Windows 7 Professional installed through our VPN connection...I am able to do the same from within our home network. When you try to connect a remote computer, but the Windows 10 Remote Desktop not working error appears, then you can find methods to fix the error in this post. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Is there anyone in the r/techsupport community that might have any ideas that I haven't tried? I even updated the video card's drivers when I saw an article in my online searching that stated that some people were having issues with Remote Desktop that were fixed when they updated their NVIDIA drivers (of course, the article was from 2009). If the problem continues, contact the owner of the remote computer or your network administrator. For Android, the ability to access Windows PC remotely is aimed to enhance the productivity of a person. Verify the computer name and domain that you are trying to connect to. “Remote Desktop can't find the computer ... this might mean that .... does not belong to the specified network. Fix: Remote Desktop Can’t Find the Computer on Windows 10. When I launch IE 10 and attempt connect to https://FQDN/Rdweb. Before I go further, I'll list the specs of the machine in question: PCPartPicker part list / Price breakdown by merchant. Verify the computer name and domain that you are trying to connect to. Sry, I’ve never done this before. Remote Desktop can't find the computer "FQDN". On the PC you want to connect to: Open system properties for the remote PC. The computer that I want to control has windows 10 pro, but the computer that will do the controlling does not have windows 10 pro. Press question mark to learn the rest of the keyboard shortcuts. I am able to get a response when I ping the new desktop's internal IP address. Pc you want to connect to I launch IE 10 and attempt connect the... Desktop access is a convenient way to fix issues with a computer across the web without need... You know how to set that up for the physical unit VPN-related.... The Windows Home Desktop decided to turn off the computer name and domain that are. 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