Find out what is the best resume for you in our Ultimate Resume Format Guide. Collaborated with wide array of healthcare providers to secure time … Documented appropriate plan of care and treatment in patients EMR. Prepares clinical /progress notes and submits to supervisor for review, 3-5 years’ experience in telephone triage, EMR (Electronic Medical Record) experience, Knowledge and understanding of managed care concepts strongly recommended. Job Description. Responded appropriately to patients by applying clinical assessment and communication skills while adhering to established clinical guidelines. Guide the recruiter to the conclusion that you are the best candidate for the triage nurse job. Record patients' medical information and vital signs. Call patients with lab results and discuss with them any vitamin or hormone supplementation. Involved with patients congestive heart failure and preventative care. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for Staff Nurse - RN - Phone Triage. Demonstrated leadership skills by being the "go-to" person for troubleshooting. Current Massachusetts licensure as an LPN or RN required. Provide nursing services and health advice for patients and managed care members over the phone. Refer patients to appropriate level of care by scheduling appointments to clinics, specialist's or emergency room. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate, Assess each psychiatric patient presented to the ED or by fax, gather information needed to present to MD for possible admission to our program in behavioral health, Provide immunizations, medication administration and wound care, Telephone triage and schedule management for physician and nursing appointments, Assist with exams and in-office procedures such as lesion removal and sigmoidoscopy, Effective counseling in health maintenance and disease management. Monitor, record, and report symptoms or changes in patients' conditions. Contact Information Name: n/a Phone: n/a Fax: n/a Apply Online. Conveys to the caller in a 'telecharismatic' manner, that they are the #1 priority, Listens, communicates and documents simultaneously and navigates computer programs to assess, process, educate and document all information in a professional manner, Consult program medical director for consultation regarding arising clinical concerns, Documentation reflects ongoing evaluation and effectiveness of patient care utilizing current standards, policies and procedures, Follows Nursing Process to deliver safe care: assessment, planning, implementation, and evaluation, Synthesizes patient assessment data and recognizes complex situations prior to communicating with care team, Documenting C9 outcome and CareLink – RMS – on base, Identifies expected outcomes and revises plan of care when unexpected outcomes arise and begins to use full range of communication as a means of conveying plan, Ability to demonstrate knowledge of current treatment practices and protocols, Excellent communication skills (written and verbal), Solid assessment, clinical, and documentation skills, Ability to multitask and prioritize workload, Possesses good crisis intervention skills, Excellent written and verbal communication skills as well as effective interpersonal skills, Excellent customer service and team building skills, Performs any other functions as requested by supervisor, Current State License as a Licensed Vocational Nurse, Knowledge of primary care medicine requirements (state specific), Provides skilled care to patients under the direction of a Licensed Provider in person and via the telephone, Performs other related functions as requested by the registered professional nurse/care manager in keeping within scope of practice. Educated family and client on care the terminally ill and dying patient. Assisted patients with information regarding their appointments. Assists the doctor in all aspects of the patient’s initial consultation, 1-3 years proven experience in related field, Excellent attention to detail, good oral and written communications skills, Must work well with multiple tasks and changing priorities, Functions as an independent and interdependent member of the health care team in support of the care needs of the surgical patient population, Performs patient assessments, focusing on physiologic, psychological, and cognitive functions, through patient/provider office visits, nurse visits, and telephone triage. Telephone Triage Nurse, RN Resume Examples & Samples Accurately assessing each patient's condition by actively listening to callers and asking probative questions. One of the primary functions of a telephone triage nurse is to determine whether a patient needs care and if so, what kind of care. Triage Nurse draws a dissent lives of a society every day. Accept incoming calls, assess for urgency and provide initial advice for patients of Internal Medicine and Family Practice Physicians. Instructed patients on proper management care of diseases such as high cholesterol, diabetes, PT/INR, high blood pressure, heart disease, etc. Coordinated shift to shift staffing for a multiple unit facility with approximately 75 staff persons on each shift, Supervised paraprofessional and professional staff in clinical procedures, safety, and State and Federal regulations, Worked as a triage nurse and crisis evaluator at a high volume psychiatric, Served individuals who are in need of evaluation for court ordered treatment and those involved in civil committal proceedings, Worked extensively with Tucson police and county sheriffs as they, Treated emergency psychiatric and substance abuse symptoms that present and plan discharge to address crisis alternatives, community services needs and court mandated treatment. Extensive pediatric assessment including home care, care plans, education, and knowledge of the Barton Schmitt Pediatric Protocols. Led an autonomous unit dealing directly with law enforcement and outlying facilities in the admissions of Baker Acts, Marchman Acts, and voluntary clients for both mental health and detox needs. Accesses patient information via EMR, Documents encounter and decision making in EMR in an concise and accurate manner, utilizing the patient's own words as appropriate, Communicates based on patients level of understanding and comprehension, Meets established quality standards, competencies, and educational training and requirements, Demonstrates a commitment to patient centered care, Telephone triage experience highly preferred, Ability to demonstrate computer keyboard skills, Receives telephone calls from the answering service and triages patient needs in accordance with agency standards, policies and procedures, Provides consultation and telephone instruction to patients in accordance to their plan of care, Contacts and directs on-call nurse regarding home visits as appropriate, Communicates with the patient’s physician, and members of the multidisciplinary team as required by the patient’s condition and agency policy, Assumes personal responsibility to keep informed of current changes and trends affecting nursing care and professional nursing functions, 2 Ability to instruct professionals in the care and treatment of the physically and, 5 Interest in keeping abreast of trends and developments in nursing practice, Handling (grasping) – required frequently in most medium jobs, Fingering (fine manipulation) – required only occasionally in most medium jobs, Ability to exercise tact, initiative and good judgment in dealing with people, Communication honors and respects ethnic and cultural diversity, Assess the actual caller to determine the caller's understanding of the seriousness and extent of the patient's current condition and the caller's ability to carry out all instructions by the pediatric triage and advice staff, Assess the caller's needs; determines the seriousness and extent of the patient's conditions, concerns and current or progressive patient status, Assist Telephone Triage Nurse Manager with methods to track department use rates, to determine user satisfaction of the Telephone Triage/Advice Program and to design and implement program enhancements, Direct care and triage in accordance with established protocols to support the primary provider's practice, which allows for ultimate clinical decision-making by the nurse, Ensure patient safety by working collaboratively in addressing calls directed from physician practices and insurance companies, to triage patients appropriately to ensure safe, quality patient care in the most cost-appropriate setting, and to ensure notification to the covered physician/practice/insurer by supplying timely documentation on the patient's disposition, Generate and send follow-up reports and other correspondence to the recommended triage site, and to any identified primary care gatekeeper, insurer or other appropriate physician, Notify the designated after hours site with pertinent information should the patient be directed to such a site, Notify the patient's Primary Care Physician, reviews telephone assessment and obtains follow-up orders, Respond to calls from patients/family members in a professional and timely manner, Serve as a community resource for other clinical consultation and appropriate triage and advice, Work cooperatively with the Telephone Triage Nurse Manager, shift charge nurse and all department members to operate and enhance an effective market responsive Telephone Triage/Advice Program, Education: Associates degree in nursing or higher, Experience: Three (3) years of clinical experience, preferred in home care, long term care, hospice or palliative care, Licenses/Certifications: Current, unrestricted State of Texas Registered Nurse license to practice professional nursing, Effective oral and written communication skills. Evaluate, assess and document patients' questions or concerns. Fill in for MA's doing blood draws and assisting the doctors in PRP stem cell procedures. Example resumes of Triage Nurses show skills like assisting patients with questions and medical advice over the telephone, assisting doctors with procedures and exams, and collecting patients' specimens and vital signs. Collaborated with wide array of healthcare providers to secure time-sensitive response to patients; required knowledge and organization of resources so collaboration could be made quickly and efficiently. Riverside, CA 92505 (La Sierra area) From $33 an hour. Partner with clinic providers to provide patient education and teaching as indicated, Manage prescription refills within the scope of clinical practice, Review critical lab values and respond as appropriate, Document care in electronic medical record, Educate clients in all aspects of breastfeeding, serve as a lactation consultant for numerous mothers and babies. Based on the information they gather, triage nurses then … ), Proper handling of call according to the clinical/non clinical nature and urgency, Assisting families with medication and family issues during crisis, Scheduling home health aides and nurses for patient care, Update family members of patient's condition and answer questions they may have, Notify and discuss with MD any changes or recommendations needed for patients comfort. Chart concisely, descriptively, and legibly and include patient's response, Coordinate care with providers for patients needing to be seen for acute concerns. Maintained accurate record keeping by updating medication list. ACLS is strongly preferred and may be required in some care center settings, Knowledge of scope of practice for RNs in the State of California. Consulted with physcians and other healthcare professionals in providing care to pediatric patients and their caregivers in a clinic setting. Those interested in becoming Triage Nurses need to first become licensed Registered Nurses. Identifying emergent situations and effectively transferring life-threatening calls to appropriate agencies per protocol, Providing appropriate and courteous telephone advice, including plan of care and patient education, to callers according to approved protocols, Appropriately and accurately documenting initial and ongoing telephone conversations with documentation being completed immediately after the call ends, Placing outbound follow-up calls to caregivers as needed, Accurately communicating information to physician on call as needed either over the telephone or by routing the necessary information to the physician through Epic, Meeting unit expectation for performance based on unit competencies and staff meeting attendance, Must be able to work independently and make critical decisions autonomously, as this is a complete work-at-home position after completion of orientation, Reviewing and triaging C9 queue to appropriate case manager, Send professional courtesy letter to attorney, if applicable, Update the Provider Detail tab in CareLink, Request medical documents from appropriate providers, Assure medical documents are received with C9, Ensures all parties receive appropriate documents, Contact the injured worker with follow up calls regarding C9 outcome, Confirm receipt of authorizations, medical records received from the provider offices, and medical records have been received in the provider offices, Copy, fax, and/or email C9s to appropriate parties once review is completed, Copy records and completes necessary referral forms for RURs and IRRs when appropriate, Complete other tasks as requested by the Nurse Case Manager to facilitate the movement of the file as long as the request is supported by administration/management, Excellent interpersonal, communication, and problem solving skills, A positive attitude and demonstrated flexibility, Microsoft Suite of products: Outlook, Word, Excel, PowerPoint, Able to navigate electronic files and paperless systems, preferrerd, Two years full-time equivalent experience in a clinical setting with direct clinical care, Experience in the areas of emergent care, orthopedics, neurology, occupational or sports medicine, home health or community/public health in occupational health or related field, preferred, Previous case management and/or workers’ compensation experience, preferred, Registered Nurse License issued by State of Illinois, At least three (3) years' of nursing experience in any specialty in a hospital or outpatient setting is required, Experience in Internal Medicine preferred, Registered Nurse License issued by State of Illinois or Practical Nurse License Issued by State of Illinois, At least 3 years of experience in a hospital or outpatient setting, At least 5 years experience in a hospital or outpatient setting, Ensuring the provision of quality nursing care to assigned groups of patients/residents through utilization of the nursing process, established standards of care, and relevant organizational/departmental/unit policies and procedures, Immediate supervision and coaching/mentoring of assistive personnel in the performance of delegated direct/indirect nursing care activities and unit maintenance task, Licensed to practice as Registered Nurse in the Commonwealth of Virginia, Education, experience and/or training in working with patient population of unit of assignment is required, Graduate of an accredited Licensed Practical Nursing program or accredited Registered Nursing program required. 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